Email & Legal Compliance Engine
Event-driven email notification system and Australian legal compliance framework for a short-term rental platform — 21 automated touchpoints at $0/month.
What you're watching
This animated walkthrough shows how we automated 21 email touchpoints across the guest and host journey, built a secure escrow payment flow, and implemented full Australian legal compliance.
Click Play Demo to walk through each lifecycle phase.
Key outcomes
The problem
No guest communication
Guests book and receive nothing — no confirmation, no receipt, no check-in instructions.
Hosts miss bookings
No booking alerts, no payout tracking, no damage claim notifications.
No escrow transparency
Money sits in limbo. Guests don’t know payments are protected, hosts don’t know when they’ll be paid.
Zero legal compliance
No Privacy Act adherence, no consumer law protections, no cancellation policies — exposed to lawsuits.
What we built
7 guest touchpoints
Welcome → Booking confirmed → Check-in reminder → Check-out → Payout update → Bond refund → Review request.
7 host touchpoints
Verification → New booking → Guest arriving → Check-out → Payout processing → Paid → Damage claims.
Escrow payment flow
Guest pays → Platform holds in escrow → Host paid 48h after checkout → Bond refunded 72h after.
6 legal documents
Terms & Conditions, Privacy Policy, Guest-Host Agreement, Host Agreement, Cookie Policy, Cancellation Policy.
Who this is for
Rental & marketplace platforms
Platforms handling transactions between strangers that need automated lifecycle emails.
Australian businesses
Companies needing Privacy Act 1988 and Australian Consumer Law compliance frameworks.
Fintech startups
Platforms with escrow payments, multi-party transactions, and complex email workflows.
Need automated email & compliance?
We build event-driven email systems with legal compliance frameworks — from escrow flows to Privacy Act adherence.
Talk to usReady to Transform Your Business?
Get in touch with our Microsoft Dynamics 365 experts and discover how Blitzy can accelerate your digital transformation journey.
Primary Email
servicedesk@blitzy.com.au
Primary Phone
+61 450 730 877
Primary Office
Brisbane Office
Australia
Also Available:
Why Choose Blitzy?
- Microsoft Products and Services 20 years expertise
- 122 successful digital transformation projects
- End-to-end implementation and support
- Industry-specific solutions and best practices